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Norton Internet Security Bundle
[Review updated for OS X compatibility]

Reviewed By: Bill Stiteler and Kirk Hiner

Review Date: August 20, 2001

 

Format: CD
Developer: Symantec
Minimum Requirement: PowerPC, CD-ROM drive, 24MB RAM, 12MB free disk space, Internet connection, Mac OS 8.1 (8.5 for control strip), Open Transport 1.3 (Norton AntiVirus 7.0 supports the following e-mail clients for scanning: AOL® Mail, CE QuickMail, Claris eMailer®, CTM PowerMail™, Eudora®, Lotus Notes®, Mailsmith®, Microsoft®, Entourage™, Microsoft®, Outlook® Express, Netscape® Messenger, PostPet™)
Retail Price: $99.95
Mac OS X Compatibility: Yes
Availability: Out now
Available at the Applelinks Store

 

Mac users are typically a fearless bunch when it comes to viruses and hackers. It's not so much because our systems are well nigh impregnable, but because there's never really a point to...uh...well nigh impregnate them. So, each time a co-worker pops into the office claiming, "Hey, if you get an e-mail called 'Happy Sunshine Simpsons Fun Time,' don't download it. It'll erase everything on your hard drive, e-mail it to the Russians, launch nuclear weapons at Neptune and kidnap your first born son," we can only smile and say, "Not so much worried about it, but thanks. Now, did you pick up our Diet Dr. Pepper yet?"

Sadly, those days may now be behind us. Sure, with fewer Mac users, there will always be fewer Mac viruses and lonely hackers checking our systems to see how many times we've downloaded the Lord of the Rings trailer. However, with OS X comes those UNIX underpinnings, and with those UNIX underpinnings come more open ports. This makes the Mac just a bit more susceptible to attack, which is problem number one. Problem number two comes in the form of dedicated network connections. With the rise in popularity of DSL and other broadband connections, users are tending to stay online more often and are even staying online when not at their computers. Again, it's simple probability and statistics. The longer you're online, the greater the chance of foul play, and not the kind of Foul Play that follows the zany antics of Chevy Chase, Goldie Hawn and Billy Barty (although we never did trust that Billy Barty...he always had that squinty eye).

Before we get too far, we'll reiterate that the best defense against viruses is common sense. Turn off file sharing if you don't need it, download only from sources you trust, run NAV regularly, and shut off auto-play, for starters. But if you want even greater security, you may want to pick up a copy of the Norton Internet Security Bundle, now compatible with OS X.

Norton AntiVirus 7.0

Besides inventing the GUI, electricity, and puppies, Microsoft is also responsible for the vast majority of virus threats to the Mac. This is because the omnipresent Office suite allows PC users to attach "macro viruses" to their files. Macros are platform-independent (like Java, and about as useful), so the viruses (virii?) can screw with your files just as well.

Which is good news for the Mac developers at Symantec. Without macro viruses, there'd be like, one guy in the department, playing Alone in the Dark and wondering if "CDEF Megaworm" would sound better.

Shipping on a bootable disk, NAV installs and sets up in minutes. You can configure it to set different areas of your disk as "safe zones," meaning that any file created or dragged to that area will be scanned. NAV automatically looks for "downloads" folders and sets those up as zones, but you can add others as needed. In fact, one of NAV's greatest strengths is its ability to be customized. Most people will stick with the default settings; if NAV detects a virus it will try to repair the file. But you can crank it up further, simply having NAV delete the file or eject the disk it comes on, or if you're really paranoid, reject the insertion of floppies altogether. Also included is a password feature to prevent other users from altering your settings.

Sounds great, right? Well, not for OS X users yet; there currently is no native Auto Protect virus detection available for those running OS X. E-mail scans and auto-protect scans can only be performed on Mac OS X when running in the Classic compatibility mode. Virus scans and repairs, however, work just fine.

Norton updates their virus definitions once a month (more during particularly notable emergencies), which NAV users can access over the internet using the Live Update feature in addition to downloading patches to the program itself. The downloads are usually small, but if you have a poor connection or you just forget, you can schedule NAV to check for updates automatically.

If you already have Norton AntiVirus v7.0 or 7.0.1, LiveUpdate allows users of Norton AntiVirus to update to the v7.0.2. For new owners, the software can be installed into Mac OS 8.1-9.x and the Mac OS X Classic environment to run fully featured, and can also be installed into the native environment to provide virus scans and repairs in Mac OS X.

Since Office can carry more viruses than a zombie with a cold sore, better to prepare before the OS X version lowers the resale value of your IP address by moving into your network neighborhood. Simply put, Norton AntiVirus is a must-have program, and there's no excuse for not having it on your computer.

Aladdin Systems iClean

Now to the odd duck on the disk, Aladdin's iClean. iClean is a handy utility for regularly purging sensitive information from your computer. With a click of a button, iClean will toss internet cookie files, clean your Web Cache of all files, delete your internet History files, and empty your trash. It'll also fix broken aliases.

If you're the kind of person who uses these functions a lot, it'll save you a couple of steps. Bear in mind, however, that if you visit the same web pages daily, keeping them in your cache makes them load faster. Cookies also keep you from having to log in to web pages over and over. Cookie descriptions are often quite cryptic, so removing them tends to be a tricky venture. iClean would be more useful if it could offer more detailed descriptions on the cookies. As it stands, it mainly just saves the hassle of digging deeply into your folder hierarchy.

Norton Personal Firewall

The big draw in Norton Internet Security is Norton Personal Firewall, which controls and monitors five areas of incoming online activity. If you already have a malicious program transmitting your data, or more likely, just have a kid in the house, NPF doesn't monitor the stuff going out (e.g., it's not useable as a web filter or log of user internet activity). What it does control is file sharing over TCP/IP, program linking over TCP/IP, remote log-ins, Apple's Personal Web Sharing function, and "all others;" the catch-all for the rest of your port functions. When installed, the defaults are set to deny everything.

Fine with us, that's what we had them set to, anyway (people with valuable data they need to share, however, will appreciate the ability to customize the "allow access to/deny access to" function built right on to the top level of the control screen). Wanting to see what kind of activity we would get, we told NPF to notify us for all activity as well. All we saw was our ISP's e-mail server looking to authenticate our access. It was denied each time, but apparently wasn't that crucial, since our mail still went out. It got annoying clicking off a(nother) dialogue box each time we sent mail, so we turned it off and forgot about it.

You can also set it up to allow or deny access by certain IP addresses. This is especially handy for people on networks and, like us, online gamers. Simply enter the IP addresses of those you trust, and you won't have to worry about keeping out those who should be able to access your system.

In preparation for writing this review, we went back and checked our logs. E-mail authorization, failed. E-mail authorization, failed. E-mail authorization, fai--hey, what's that?

It wasn't too long before an anonymous user tried to access several ports on Bill's computer. All were denied. Several more failed e-mail authorizations appeared over the next few days, then an attempt from a different host, trying to access ports on Bill's connection for unknown reasons. Finally, someone else was soon looking for Sub7, a Windows Trojan Horse.

Well, well.

NPF provided the bare-bones information: the time, the host and IP of the attempt, and the port they were attempting to access. As part of that dialogue box, you can click on "more info." This takes you to a somewhat more detailed page from Symantec, which tells you how to reach the host, and what the user may have been looking for. In the second instance, for example, we were told the "hacker" may have been checking to see if Bill was running NetBus, a Windows program which (Symantec tells us) gives remote users control over computers.

Along with a reminder that they can't confirm the intent was hostile, they also have links to the home pages of the hosts. Bill's in contact with some of them now to figure out what was going on. The rest of us are trying to figure out what's so great about Bill's machine that he sees all this suspicious activity. What's the guy hiding? No more what, the usefulness of NPF is apparent. True, in two of those cases, the probe was looking for Windows apps, but the first...we found ourselves simultaneously more paranoid and more secure, since we had NPF telling us about the stuff it was finding. Freaky.

Norton Personal Firewall gives you all the information in a clean, understandable manner, explaining the technical stuff without oversimplifying it. It also makes it easy for you to contact the appropriate people and give them the information they need. If you just want to keep prying eyes out of your stuff, it's a worthy install alongside NAV. People who have to share data, though, will likely find it invaluable.

Summary

We've always been fans of Norton AntiVirus. Although it doesn't do everything, no antivirus program does. The most recent versions of NAV have been rock solid, and Symantec's monthly updates and online help center are tremendously useful. We're still hoping for a fully functional version for OS X, however, and therefore only recommend the update to OS X users who already have registered versions. Others may want to wait.

iClean...well, it's iClean; neither imperative nor useless. If you find yourself annoyed with the residue left behind from your internet travels, it's a handy program. If not, at least Symantec doesn't force its installation.

And then there's Norton Personal Firewall. Now that we're running OS X, this program will never be turned off. It runs transparently, it's easy to customize, and, quite honestly, it makes you feel cool. "Ha! See, they tried to break in and steal the new They Might Be Giants album we downloaded (legally) from eMusic, but they weren't smart enough for NPF!" And if you're not using OS X or have a dedicated internet connection (all programs offer both Classic and OS X installations on the CDs), NPF will still offer security and peace of mind. And isn't that how we Mac users like to feel?

So, there's our recommendation to OS X users. Pick up Norton Personal Firewall now, but hold off on the entire Norton Internet Security Bundle. Instead, complement NPF later when a fully OS X compatible Norton System Works--which currently comprises Norton AntiVirus, Norton Utilities, Aladdin Spring Cleaning and Dantz Retrospect Express--is released. Then, you can go back to being fearless.

Available at the Applelinks Store

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