OS X Odyssey 620 - Dial-up Bug In The OS 10.3.5 Update

688 Signing off my Odyssey report last Monday on installing the OS 10.3.5 update and my first couple of days impressions, I commented "so far; so good." A week further down the road, I've discovered something not-so-good, at least for dial-up denizens like myself.

Back in the OS 10.1 days, dial-up modem support was flakey. I often couldn't get Internet Connect to work on my Pismo PowerBook without convoluted coaxing, but a shareware program called PPP Monitor came to the rescue. Jaguar squashed the Internet Connect bug, but unhappily, with Panther 10.3.5, it seems to be back, albeit not with exactly the same symptoms.

For the first couple of days after a fresh restart, everything is fine. However, on about the third or fourth day, the system begins to be reluctant to connect with the modem, or if it does manage to launch the dial-up sequence, sometimes the connection goes foul with just a high pitched squeal. It's not a problem with my ISP. We have three other computers dialing up to this account, and the issue only has manifested on my 700 MHz iBook since running the OS 10.3.5 update.

I log on and off the Internet a dozen or so times a day, so this is not a trivial problem for me. I can usually batter my way on with repeated attempts, and I've found that opening the Network preference panel and using the Connect button on the Internet Connect dialog instead of the menu bar Connect menu command seems to yield better results, but it's hard to judge. It can take as long as five or six minutes to coax the machine to connect.

Restarting restores normalcy, but not for long (as I look fondly at my WallStreet PowerBook running OS 9.2.2 that gets daily use and hasn't been restarted for three months.

This glitch is a major pain in the nether regions. I've tried all the usual stuff, repairing permissions, running maintenance scripts, dumping caches. If anyone has any other ideas, I'd be glad to hear them. In the meantime, I'm sticking with OS 10.3.3 on the Pismo.


***



Charles W. Moore


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I’m having the same problems on dialup with 10.3.5 on a 14” g3 900 i book, if it is any consolation. Hope to find a fix soon. Keep up the good work

Really Charles, you contrarian!
You must be nearly the only person on the planet who even implies that the
Mac OS was more stable before OS X. For me it was a crashfest.
What exactly do you do run on that OS 9 machine? Anything other than
Tex-Edit Plus?

Same thing here on my 1.5 MHz AlBook.  It took a week + for this to start but it’s seriously pi$$ing me off.  This is my first glitch with 10.3.3, 10.3.4 or 10.3.5, and have tried just about everything to fix it, with no luck.  Ideas welcomed.

I’d be willing to try this modem bugginess with my Pismo.  I am at 10.3.4, but I’d be willing to test out 10.3.5 for you because I use the modem only once every six months.  It won’t be a loss to me.

cheers, Jim

Hi Jim;

Looking forward to your report.

The Combo update software updates Mac OS X 10.3, 10.3.1, 10.3.2, 10.3.3, or 10.3.4 to version 10.3.5:
http://docs.info.apple.com/article.html?artnum=25792

If you are updating from Mac OS X 10.3.4, you can use the smaller “Delta” update instead. This software updates Mac OS X 10.3.4 to version 10.3.5:
http://docs.info.apple.com/article.html?artnum=25791

Charles

Hi John;

Not contrarianism; experienced reality. I use the WallStreet for most of my news story editing and html markup, as well as sundry other chores like faxing, casual surfing, and a bit of image editing. and it gets about 2-3 hours of use a day.

I’m working with it right now. The last time it was restarted was back in the third week of May, and it’s still working flawlessly. No slowdowns; no Finder flakiness; just dead solid reliable.

Running throughout have been Tex Edit Plus (which is currently up to “Untitled 58?"), iCab, Mozilla, Eudora, Color It!, WannaBe, and Nisus Email. Making frequent appearances have been MSN Messenger, Stuffit, Stuffit Expander, and Vicomsoft FTP client.

Now, I don’t suggest that I could have had anywhere near as long a run of uptime had I been using this PowerBook for full tilt boogie production work with a couple of dozen apps. and a lot of alpha or beta ware in the mix, but it’s still mighty impressive, IMHO. I think my production uptime record with OS 9 is 15 days, but that was with OS 9.1. OS 9.2.2 seems a lot more stable than 9.1 was.

The best I’ve ever gotten from OS X in production service is 20 days, but things were pretty ropy after the first 10, and I always notice a significant performance slowdown after 2-3 days of uptime. With OS 10.3.5 I’m obliged to restart every 2-3 days or so anyway due to a horrible dial-up bug in that version (see elsewhere in this column).

I love OS X, but I’m still waiting for the much-ballyhooed but unrealized stability—long uptime advantages.

Charles

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